slvip Privacy Policy

When you register and use the slvip platform, we collect the personal information needed to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for age and identity verification. We also collect transactional data such as deposit and withdrawal records, game activity logs, and device information including IP address and browser type. This data helps us deliver a smooth, secure gaming experience and detect any unusual account activity. We only collect what is strictly necessary — nothing more.

Your personal data is used to create and manage your account, process deposits and withdrawals in Philippine pesos (PHP), verify your identity, and send you important account notifications. We may also use your data to personalise your experience on the platform, such as showing relevant promotions on the Promotion page. Aggregated, anonymised data may be used internally to improve platform performance and game offerings. We do not use your data for unsolicited marketing without your consent, and you may opt out of promotional communications at any time by contacting our support team. Your data is never sold to third-party advertisers or data brokers.

slvip does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and fraud prevention services — but only to the extent necessary to perform those services. All third-party partners are contractually required to handle your data in accordance with applicable Philippine data protection law. We may also disclose your information to regulatory authorities or law enforcement agencies when required by law or to protect the integrity of the platform. Any such disclosure will be limited to what is legally required.

We take the security of your personal information seriously and implement industry-standard technical and organisational measures to protect it. All data transmitted between your device and the slvip platform is encrypted using secure protocols. Access to personal data within our organisation is restricted to authorised personnel who need it to perform their job functions. We conduct regular security reviews and maintain systems designed to detect and respond to potential data breaches promptly. In the unlikely event of a data breach that affects your rights, we will notify you and the relevant Philippine authorities in accordance with applicable law.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements. Once the retention period has expired and there is no legal basis for continued storage, your data will be securely deleted or anonymised. You may request information about the specific retention period applicable to your data by contacting our support team through the details on the FAQ page. We will respond to all such requests within a reasonable timeframe.

As a player based in the Philippines, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173) with respect to your personal information. These rights include the right to be informed about how your data is used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate information. You also have the right to object to certain types of processing, the right to erasure under specific circumstances, and the right to lodge a complaint with the National Privacy Commission. To exercise any of these rights, please contact our support team through the details provided on the FAQ page and we will assist you promptly.